Location: US Remote
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UserGems is the future of outbound sales. We apply artificial intelligence to help companies identify who to best target for their sales and marketing outreach.

We’re growing 5X year-over-year and recently raised $20M series A from Craft Ventures, Uncork Capital, Battery Ventures, Tiger Global, and more.

We are looking for our first Designer to join the marketing team. This is a highly collaborative role that will bring to life a wide variety of projects for both UserGems customers and employees. 

It’s an incredible opportunity for someone who wants to take on a lot of ownership, experience exponential personal growth every month, and work with talented, collaborative, and friendly people who love what they do.

As Designer, you will

  • Help enhance and differentiate the UserGems brand through visuals. Our philosophy is “be different, not better”
  • Design and develop eye-catching and scroll-stopping creative assets for ads, social, website, and video initiatives. Formats include: graphics, video editing, simple animations
  • Follow brand guidelines and work closely with Marketing and Product teams and others. Refine and iterate on designs based on feedback from project leads and other stakeholders.
  • Pitch ideas that inspire, influence and shape future work
  • Occasionally design UI/UX elements for UserGems product
  • Stay up-to-date with industry developments and tools


How you’ll ramp

…within your first week

  • You’ll get set up with your preferred hardware and in key systems
  • You’ll get in-depth training on our products, value propositions, target personas, and the competitive landscape
  • You’ll have 1:1 intro meetings with the go-to-market team

…day 30…

  • You'll learn the UserGems brand and visuals
  • You'll audit all existing ads, content & social, event assets
  • You’ll create variations of current assets and plan future design requirements
  • You'll be familiar with our product, competition, & brand
  • You’ll be familiar with design requirements for web, ad, and product
  • You'll have 1:1 with all team members 60...

  • You’ll be actively creating ads, blog and social assets
  • You'll be comfortable having strategic conversations with the marketing and product team around design and testing
  • You’ll be creating variations of ad creative to split test
  • You’ll occasionally help designing UI/UX elements for the UserGems product (optional) 90...

  • You'll be an expert of UserGem’s visual brand
  • You’ll proactively be identifying opportunities where we can improve across all design initiatives
  • You'll systematize our processes for new creative and design elements.
  • You'll be able to onboard and help new Gems


What you’ve accomplished so far

  • You are comfortable owning multiple projects under tight deadlines. You have creative problem solving skills, ability to product high-quality work, and iterate quickly.
  • You are very strong at collaborating with cross-functional stakeholders. 
  • You have acquired deep knowledge of creative design & collaboration tools. You are comfortable working and collaborating in Figma and Adobe Creative Suite.
  • Track record of creating effective solutions for stakeholders that also align to business goals -- whether it's in B2C, ecommerce, or B2B.
  • Strong systems-thinker who is able to consider challenges beyond the visual.
  • Strong attention-to-detail.

Why you should join:

  • You’ll be part of a fast-growing startup as it scales from 50 to 100 employees
  • Customers love us! (see our Customers page and G2 Reviews)
  • We're a remote-first company with employees across the Americas and Europe
  • We have Weekly Standup every Monday, virtual Happy Hour, and quarterly in-person Company All-Hands so that everyone stays connected and updated.
  • We believe strongly in being customer-focused and data-driven in everything we do.
  • We value individual differences in the workforce and strive to make everyone feel welcomed and accepted, regardless of their skin color, gender or sexual orientation.
  • Competitive salary

*** This position will start as a 3-month full-time contract, after which will be considered to convert into a full-time position.

*** The hiring decision will largely be based on the quality of your previous work. Please provide a link to your portfolio in your resume/CV.

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