DevOps Engineer

Location: Remote
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UserGems is the future of outbound sales. We apply artificial intelligence to help companies identify who to best target for their sales and marketing outreach.

We’re growing 5X year-over-year and recently raised $20M series A from Craft Ventures, Uncork Capital, Battery Ventures, Tiger Global, and more.

And we are looking for a DevOps Engineer to help build new products and scale our platform.

What is UserGems

We monitor a company’s existing customer list for job changes and alert their sales teams whenever someone moves to a new company.

Each month, our customers get a list of people they should reach out to – identified and ranked by our proprietary algorithm. This algorithm combines thousands of data points to generate the best possible prospecting list, uniquely tailored to them.

Example: Jared was using AWS when he worked at Hooli. Now that he’s working at Pied Piper, he could be interested in using AWS again. We’ll alert AWS’ sales team of Jared’s job change. Jared already knows AWS and might be interested to hear what AWS has to offer for Pied Piper.

What our customers say

UserGems is the type of tool that I've been looking for quite a while. The key is to reach out to your alumni customers at the right time - UserGems helps us achieve that at scale.”

Steve Jones, VP of Demand Generation at UserTesting

"UserGems delivers true, concrete ROI on day one. It has turned out to be one of the most valuable solutions we have added to our go-to-market tech stack in the last two years."

Ben Loeffler-Little, former Head of Sales at Periscope Data

Find more at https://www.usergems.com/customers

Why UserGems

This is a career-defining role: Be part of a fast-growing startup as it scales from 50 to 100 employees -- your work and responsibility will grow with it.

We know that you are planning your career for the long run – and we’ll support you better than any other company would:

  • We’re hiring you for future leadership positions at UserGems
  • We’re willing to pay high salaries for top talent
  • You will work directly with the Head of Engineering and will have regular meetings with the Co-Founder / CTO
  • We will provide you with Engineering Mentorship by seasoned Silicon Valley Mentors (www.platohq.com)
  • You will learn how startups are run, what works and what doesn’t – if you ever plan to do your own startup, this is your chance to learn it from the inside
  • In addition, if you decide to do your own startup, we’ll make a recommendation to the top Silicon Valley investor (Y Combinator)

As a DevOps Engineer

  • You will have experience with cloud computing providers (Azure, AWS)
  • You will have experience with CI/CD tools
  • You will deploy & manage third party tools (Graylog, Bugsnag, SonarCloud, …)
  • You will have experience with large scale/high workload queue workers. Build and maintain a scalable system to reliably process queued jobs.
  • You will have experience in application monitoring, telemetry gathering, and associated utilities. Unified logging and error reporting. Build tools for devs to understand exceptions and job states
  • You will manage users and passwords in coordination with security team

Our tech stack

  • Azure/AWS
  • Kubernetes to host our services
  • Docker to build our workers
  • Bugsnag
  • Sonarcloud
  • RabbitMQ for micro service communication
  • Graylog for log management
  • Harbor
  • BitBucket as VCS

About you

  • You are proactive and like to take responsibility.
  • You have a degree in computer science or similar.
  • You are highly proficient in spoken and written English.
  • You have a passion for working with technology products and solving customer needs.
  • You thrive in fast-paced, high-performance environments while working in a team.

How to apply

Engineering is a top priority at UserGems. Please reach out to our Technical Talent Lead directly (james@usergems.com) with your CV/resume and the role you’re interested in.

If you don't see a form to submit your resume above, please CLICK HERE >