How to replace 6sense with UserGems

Turns out "hot account" alerts that make you do all the work yourself aren't actually that helpful.

The quick answer

Account-level intent was a game-changer in 2015. But in 2026, when most deals involve 8+ people, knowing "the account is interested" isn't enough. You need to know who to reach out to, why they matter, and what to say.

Teams replace 6sense with UserGems because 6sense can only tell you which companies are in-market, while UserGems tells you exactly who to engage, why they matter, and what to do next. 

With everything in one AI Command Center and Gem-E handling the execution, with UserGems, you get clear direction and personalized action, not generic account alerts that require manual follow-up.


Why teams replace 6sense

6sense stops at the account level

6sense tells you a company shows intent, then stops. You get a "hot account" alert, but you don't know which stakeholder is driving the project, what they're researching, or who to contact first. The signal comes from aggregated account behavior, it's not tied to a real buyer.

Without buyer-level visibility, your sales team is left guessing.
To make intent actionable, you need to know who inside the account is actually engaged.
"There's not enough detail to make an impact after 3 months of use."
"6sense does not have a sophisticated hierarchy that allows a user to determine which area of a large organization is signaling intent. Even if that hierarchy is already built in your CRM."

6sense's account matching misses actionable details

Even when 6sense matches anonymous activity to accounts, the most important details are missing: who is actually researching, the real signals and relationships that explain why that person matters right now, and who to contact first. Without that clarity, sales can't personalize outreach and marketing can't create relevant engagement.

This is why "intent-led outbound" often becomes generic messaging that gets ignored. Intent alone doesn't convert, it just tells you someone is researching, not who to contact or what to say.

Teams struggle to explain 6sense scores

Predictive models create scores that teams can't explain or validate. When reps don't understand why something is prioritized, they don't trust the data. When they don't trust it, they don't act. Similarly, your marketing team can't optimize campaigns or prove value to stakeholders without understanding the scoring logic.

This lack of transparency makes ABM marketing-led instead of pipeline-driven, because sales won't act on signals they don't trust.
"Cons: Providing more transparency on how the data is collected or what makes up the data so it's an easier sell to stakeholder and build trust or credibility in the data."
“I have not found much value in using the contacts portion of 6sense… I found myself cross-checking in LinkedIn and Apollo, which slowed me down.”

6sense is a system of insight, not execution

Intent, stages, and scores live inside 6sense, but sales execution still happens elsewhere. The workflow stays fragmented, and teams struggle with a platform that's difficult to navigate.

When your reps can't see who to contact or what to say, they act slowly or end up ignoring the intent data. That's the gap UserGems fills.

The AI Command Center difference

The contrast

6sense delivers vague intent & prioritization.
It’ll tell you "here's a hot account" and you’ll have to jump through multiple disconnected steps.
Intent data
Dashboard
Manual research
Separate tools
Execution
UserGems delivers verifiable signals, transparent scoring, and automated actions.

When you log on to the AI Command Center it'll tell you "here are the buyers showing intent, here's why they're prioritized, here's a drafted email sequence ready to send." All in one seamless workflow.
data & signals
Signals
ACCOUNT & contact intent
website de-anonymize
Account & Contact Acquisition
Your first-party data
CRM, call transcripts
product usage
command center
ICP / Persona / Value Prop
Account & Contact Scoring
Signal Orchestration
Intelligent Workflows
gem-e for outbound
AI Research
Closed-Lost
AI Email
Writing
Add to
Sequences
AI Chrome
Extension
gem-e for abm
Sync to Ad Audiences
Account Buying Stages

Why this matters

UserGems surfaces the right buyers at the right time and gives your team the full context they need to act immediately, with outreach that's personal, relevant, and timely.

Here's what that looks like across the five key steps in your buyer-finding workflow:
What teams need to do:
UserGems logo
1. Find accounts showing buying signals
Incorporates multiple real world triggers
Strong but limited to one or two vectors
2. Identify the right buyers
Named people with events
Inferred personas
3. Understand why they’re prioritized
Explicit triggers (job change, team move, etc.)that are fully customizable
Opaque intent scores
4. Take action immediately
Alerts + workflows
Requires orchestration
5. Measure what’s working
Track results end to end
Hard attribution

What changes when you switch

Identifying buyers: From accounts to contacts

What 6sense does:

  • Account-level intent from anonymous web activity
  • Tells you "Company X is researching" but not who
  • No native buyer identification
How UserGems replaces this:
  • Account & contact-level intent: Detect intent at the person level. Know exactly who is researching your topics, then layer in real-world triggers like recent job changes to explain why.
  • 42,000+ intent topics: Choose the topics that matter for your market. Gem-E continuously monitors keyword searches and signals for precision targeting.
  • Contact-level website de-anonymization: You see their name, title, and contact info, even if they've never filled out a form. Your reps can reach out the same day with context about what they viewed.

The difference: 6sense says "This account might be interested." UserGems says "These specific people are showing real intent right now and here are the reasons why and the context "

Scoring & prioritization: From black box to transparency

What 6sense does:

  • Predictive models create account intent stages
  • Black box scoring 
  • Lack of reasoning to why accounts are prioritized
  • Limited customization, scoring is strictly limited to 6sense's native signals (extremely small catalog vs. UserGems)
How UserGems replaces this:

All signals unified: Contact-level signals (e.g. intent, website visits, past champions, former customers, new hires) + account-level signals (e.g. funding, M&A, hiring, news, etc.) + CRM activity, product usage, third-party data, including 6sense intent and 6QA scores if you want to integrate them.

One system for every signal, no jumping between platforms (plus a Chrome extension).

UserGem’s transparent, adjustable scoring includes:

  • All signals brought together in one place (CRM activity, third-party data, product usage, contact level intent, website visits, past champions, former customers, new hires)
  • 6sense intent and 6QA scores if you want to integrate them 
  • Scores both accounts and contacts
  • Combines everything that indicates buyer readiness
  • Models update weekly based on your best customers
  • Admins see exactly how each signal contributes
  • Weighting can be adjusted

The difference: When sales understands why something is prioritized, they can trust and act on it.

Execution & automation: From alerts to automated action

What 6sense does:

  • Provides alerts and dashboards
  • It gives you intent information, then leaves the next step up to you
  • Requires separate tools for sequences, tasks, outreach
  • No automated execution layer, sales still does all the work manually

How UserGems replaces this:

UserGems is built for execution. After intent is detected, we automatically get reps into action with Gem-E, our AI agent.

When a high-priority buyer is identified, Gem-E automatically:

  1. Analyzes 600+ signals to understand the full context with job changes, company growth, tech stack, buying intent, and more.
  2. Embeds those signals across an entire sequence for personalized outreach, including: Email sequences, call scripts, LinkedIn messages and ollow-ups with prior context.
  3. Pushes directly into your workflow, Salesforce, HubSpot, Outreach, Salesloft, Gong, or wherever your reps already work.

The difference: Gem-E closes the gap between identifying a hot account and hitting send, this helped UserGems reps double their booked meetings from 12 to 24 per month.

ABM: From account lists to contact-level precision

What 6sense does:

  • Manages display ad campaigns
  • Syncs account-level audiences to ad platforms
  • Full ad management (bidding, creative, campaign management)
How UserGems approaches ABM marketing:
  • LinkedIn  contacts (not just accounts) synced to ad platforms
  • Contacts dynamically added/removed as signals change
  • Audiences stay accurate over time
  • 80%+ match rates vs ~30% industry average
  • Does not manage bidding or creative (requires separate tool or platform native capabilities)

The difference: With UserGems, Marketing knows exactly who ads are reaching and Sales is working those same people. There’s no disconnect between ad audiences and sales outreach, so you surround your buyers in all channels as one team.

Here's how they compare:

Capability
UserGems logo
Account prioritization
Account and Contact scoring using all signals that indicate buyer readiness
Account-level intent stages based on activity
Buyer identification
Named buyers identified via contact-level intent, website visits, and buying-group enrichment
Not available natively, sales must manually identify who is researching
Scoring transparency
Transparent, adjustable scoring
Black box, requires professional service
Sales execution
Gem-E drafts messaging, queues tasks, and pushes execution directly into CRM & sales tools
Insights via alerts and dashboards—action happens elsewhere
Advertising
Sync signal-based, contact-level audiences to ad platforms (no bidding or creative management)
Full display ad campaign management at account level
Signal integration
All signals unified: intent, CRM activity, website visits, job changes, champions, third-party data
Primarily 6sense-native intent signals