Product Overview

UserGems is a new way to solve contact intelligence. Unlike contact databases, we process and identify buyers that are most relevant to you every month, then help your team to act on those with automation.

How it works

0. Define your criteria

  • Capture contacts from CRM, calendars, & product databases.
  • Define your qualification criteria.
  • Cleanse CRM & fill in white space.

1. A champion left her job

  • Flag the old contact as “No longer at company.”
  • Notify CSM to kick off “Churn Prevention” playbook.

2. She joins a target account

  • Create a new contact record with her new information.
  • Notify SDR & add the contact to a “Previous Champion” sequence.

3. Multi-thread the buying group

  • Identify & rank missing key contacts in the target account.
  • Add them to CRM
  • Add them to relevant audiences for Marketing campaigns.

4. Accelerate deals

  • Alert AE if another champion or a new buyer joins the account.
  • Capture & enrich new contacts from meetings, & add them to CRM.

Rinse & repeat

How your entire revenue teams will benefit


  • A qualified channel that converts 3X higher.
  • Identify and prioritize key contacts in target accounts, automatically.

Deal Protection and Acceleration

  • Stay on top of key personnel changes in target accounts.
  • Easily multi-thread to 5X your win rates.

Expansion and Churn Prevention

  • Know if there are key job changes to prevent any churn risks.
  • Identify other stakeholders to drive expansion.

(actually) Accurate CRM

  • Outdated contacts are flagged.
  • Missing contacts are added to the right accounts & opportunities.
  • No more chasing reps to update contact info.

Why the best revenue teams choose UserGems

in pipeline
15x ROI
in one year
in closed-won's
12x ROI
in 6 months
30x ROI
in one year
in closed-won’s
"We tripled our entire outbound in one quarter. 50% of the phenomenal growth were generated through UserGems.”
Bobby Chapman
Bobby Chapman
Director Global Business Development

Want to grow your pipeline efficiently?