Hall of Gems
$20M
44 opps
11-16%
We do a weekly kickoff and we put in a 'shine a light' segment specifically calling out UserGems wins every Monday, sharing peer-to-peer what was working... Now, we're over $20 million in UserGems pipeline.
Bringing BDRs and BDR leaders into the nitty-gritty details of how everything is set up has helped build a lot of trust. We're reaching out to fewer people now, but getting more opportunities. Over the last 6 months we've seen about an 8x increase in opportunities booked from our UserGems plays.
Quite quickly after we launched with UserGems, we were able to reach almost 40% of the SDR generated pipeline coming from UserGems campaigns.
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I wouldn't want an outbound team that doesn't have UserGems. I'm going to be very clear. You make signals actionable. You provide the actual people [who show these signals]. We haven't seen this level of outbound success rate before.
You'd be hard-pressed to find better research outside of what UserGems, or at least AI, can support with in a way that doesn't suck away your entire day.
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The UserGems Chrome extension does all of the research for my team. It takes about 90% of the research and admin off their plate. We also created a custom signal in UserGems… I'm really excited about that piece because it perfectly connects the AI and the human.
It was no more 'I'm going to go research this account for the next hour and a half as an SDR and come up with a good email.' It is now 'this was an amazing email written by a ton of information and I'm going to say yeah, press go.' Like it was a night and day light bulb moment.
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Our average attainment right now to quota is in the ballpark of like 185% of quota. It's super exciting for us to be hitting those targets.
We felt like we would get ROI almost immediately. Like it was almost a no-risk bet. Every time we have a sale from UserGems, I get an email, there's a little celebration internally, and they seem to happen in our organization at least every week.
Hopefully people get the message that UserGems is awesome. It does what it says. It's efficient, i's cost effective and it works.
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UserGems AI emails are much more aligned with our brand voice/tone than what I can get out of ChatGPT/Claude on my own.
Have to give a quick, but well-deserved shoutout to the UserGems team. Everyone on the team is STELLAR at what they do…incredible sales experience, top-level adoption support, strategic pipeline guidance.
I’ve seen a lot of pop-up imitation products in my inbox lately, but honestly, there is just nothing comparable to the UserGems product OR team. Thanks for being amazing y’all!!
UserGems has BY FAR the best CS team and process I have experienced. The amount of value they PUSHED me into as CRO of Catalyst made an impact on our revenue each quarter.
"UserGems' idea is brilliant - Discover new opportunities at companies with people who've used your product in the past for rapid entry. You won't be sorry -- our ADR's jump for joy when UserGems lists come in because they are the hottest leads with the most momentum for us to break into. UserGems has made building pipeline and prospecting --the most tedious aspect of sales--a degree easier and more convenient."
