CUSTOMER SUCCESS
Reduce churn & increase upsell
Grow your pipeline and reduce churn by targeting your most likely to buy prospects.
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Trigger events = less churn, increased retention, more upsell
Without UserGems
You're taken by surprise when your points of contact left and a new buyer re-evaluates the contract.
With UserGems
Proactively identify churn risks when a champion leaves or a new executive joins one of your accounts

Prevent churn when a new executive joins
New decision-makers are the #1 sales trigger because they'll evaluate the tech stack they inherited.
Every month, UserGems identifies any new decision makers and champions that joined your accounts to help you proactively build the relationships.

"[With UserGems] we identified current clients where our main contact leave. This level of insight is invaluable!"
7X ROI
in Closed Wons
Integrate with your existing tools



