Hall of Gems

UserGems has given us really helpful insight into which of our past champions are moving to new companies, and helps us identify which ones we want to reengage and hopefully bring Diligent to their new organization.

Our first sale was a past champion who moved to a new company that was not yet in our CRM. So, UserGems not only identified the job change, it identified that account and brought it to our attention. It's definitely an opportunity that we wouldn't have found without UserGems .

"Finding a new way to generate pipeline and opportunities is really giving the BDRs confidence and really helping our ability to close in on our goals. With UserGems, we've gotten some pretty big logos already that are really exciting, have brought a lot of roar to our team and higher executives have really gave a lot of kudos and credit to the BDR team.

We're really happy with the trajectory and the partnership. The more opportunities and pipeline we create, the better and happier everyone is.

You'll definitely see a return on investment. I'd say don't hesitate to invest. To be a successful prospecting organization, you have to invest in the tools, and I think User Gems is like essential; one of those tools to really breed success if you're outbounding specifically."

"Our team had been using UserGems and getting a lot of traction with prospects + referrals from prospects that weren't within our ICP anymore.

I ended up getting ahold of someone great! UserGems had surfaced this person who would have otherwise flown under the radar. The deal closed a few weeks later (about 50% faster than our average sales cycle).

With a sale AND a quick sales cycle, I definitely would say that's a UserGems Win!"

"A crucial part of an outbound sales stack. UserGems has be instrumental in tracking where our customer base moves, helping my outbound sales team identify very warm leads to reach out to."

UserGems has been an absolute money maker for our company, particularly for BDR teams.

Often times we get caught up in just prospecting great fit customers and go from one company to the next. One thing we never payed attention to in the past is if any of our previous customers now work at the new company we are now prospecting.

In 2 months of focusing on champion/customer moves to other companies, BDR's were able to source ~$200k+ in revenue. UserGems made that possible.

In the past, we had to dig through LinkedIn to find people for new roles and had an inconsistent cadence. It took ~2 hours a month to get new sequences launched. We saw 2-4x higher response rates than other outbound efforts.

As soon as we implemented UserGems' recommended copy, cadences, and sorted contacts into appropriate lists, we saw pipeline ROI within 2 weeks, and are well on our way to our pipeline goal in just 2 months.

Their support team is always quick to respond and help us launch new campaigns. Just follow what they say and you'll be off to a great start.

"Just a quick note to let you know we're loving your product here. Finding more ways to embed UserGems into our ABM workflows. 😊"

"Before UserGems I would spend hours looking on Linkedin for employees to determine if they came from a customer. UserGems has saved me so much time and serves up the warmest leads on a silver platter for me and my SDR to partner on reaching out to!"

"I’m a huge believer in working smarter with prospecting. Account tiering, creative outreach and ABM strategy were my go-tos.

But then, Gong brought onboard UserGems, and I discovered this would be an excellent fourth pillar to my prospecting strategy. I was receiving emails weekly on customers who were old Gong champions that moved into my list of accounts and suddenly had a faster approach to booking meetings and subsequently customers.

Fast forward to December of last year, a typically slow month in Saas sales. I received a UserGems report and noticed a past Gong champion had moved into an account I lost to a competitor just 6 months back. I decided to reach out to him and he immediately booked a meeting.

Because he was already a Gong customer in his past role, he was familiar with our value prop, and our sales cycle was significantly quicker. In fact, the customer was so excited about Gong, the deal was sold at list price and closed in a week long sales cycle (compared to our typical 60 days).

UserGems continues to be a source of quick, easy customer wins and I’m so excited to say that a good portion of my closed won business has started from a simple UserGems email. If you aren’t using them in your day to day prospecting efforts, you are missing out!"

"Great product. The most helpful aspect is how UserGems will easily point me in the direction of a former client who is now with another organization. Saves time and effort."

"UserGems is just a technology that makes sense for any business that creates loyal customers/users. The automation capabilities to not only track job changes but then enroll in personalized outreach is truly differentiated.

If people tell you ZoomInfo or LinkedIn can do the same thing, they can’t. Trust me as I vetted it thoroughly."

"I've closed over 25% of my quota this year through UserGems. The one tool I'd lose my s**t if we no longer had access to it. And the first tool I'd fight for at a new place."