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AI Agents
Gem-E for Outbound
AI Agent to build lists, capture signals & write emails
Gem-E for ABM
AI Agent to prioritize and target high-intent accounts
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How to Evaluate AI Agents for Outbound
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The First 90 Day Checklist
for CMO /
VP of Marketing
Before Day 0 - Nail These Fundamentals:
Operating Model
: Revenue & Pipeline Targets, Forecasts & Gaps, New Business vs. Upsell Ratio,NRR, GRR, CAC
Customers:
How They're Using the Products, How They Describe the Values and Pain Points the products solve for, etc.
Competitive Landscape & Your Positioning:
Where You Fit, Competitors' Positioning, Your Differentiations, Your vs Their GTM Strategy
Product:
Get Familiarized with Product, Get an Overview of Product Roadmap & Launch Schedule
GTM Motion:
PLG vs SLG or hybrid, Playbooks that are Working, How Marketing Drives & Influences these Playbooks & Motion
First Week - Audit:
Get an Overview of Your Teams, Roles & Responsibilities
Meet with Your Cross-functional Partners (Sales, CS, Product, etc.)
Access to Overall Revenue, Pipeline & Marketing Dashboards & Reports
Get Access to and Review Your Budget
Get an Overview of Lead Flow, Processes, Scoring, SLAs, etc.
Evaluate Your Team’s Existing Technology Stack & Service Providers
First 2 Weeks - Audit:
Review Personas, the Messaging & Positioning docs
Analyze Customer Data and Segmentation Strategies
Review & Analyze Previous Campaigns & Outcomes (Inbound & Outbound)
Assess Where AI Can Assist & Scale Your Team’s Impact
Optional: Determine if Outbound (BDR Team) should be under Marketing
Deliver Observations & Recommendations (Team, Programs, Budget, Processes, etc.)
Define & Get Approval for Hiring, Technology & Service Budgets
First 30 Days - Prioritize Quick Wins:
Identify Opportunities for Quick Win Campaigns - that Produce Some (Early) Results in Your First 90 Days
Establish Marketing Team OKRs, focusing on Quick Wins
Establish a Reporting Structure
Assign Your Team to (Create and) Manage Their Custom GPT / AI Agents to Increase Efficiency & Impacts
Review Brand/Content Campaigns; Run Small Experiments
Review Event Strategy; Identify Areas to Integrate with Demand & Brand Campaigns
Establish a Schedule for Your Reports to Share & Update Marketing Metrics
First 60 Days - Execution & Iterations:
Identify & Remove Bottlenecks in Team Workflows & Processes
Monitor All Campaigns & Experiments, Run Quick Iterations (if needed)
Share Weekly Updates on Your Team’s OKR with CEO & Peers
Start a Monthly Internal Newsletter/Slack to Share Marketing Updates
Deliver 60-Day Updates on Your Team’s Impacts: Pipeline, Brand, AI Initiative(s) & Efficiency Gained
First 90 Days - Scale:
Collect Feedback from Your Teams , e.g. “Start-Stop-Continue” Survey
Get Feedback from Your CEO & Cross-functional Peers
Review Your OKR Performance & Define the Next OKR
Refine Messaging & Positioning Based on Learnings and Market Response
Expand Successful Campaigns and Strategies
Deliver 90-Day Updates on Your Team’s Impacts: Pipeline, Brand, AI Initiative(s) & Efficiency Gained
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