Hall of Gems
30X ROI
44 opps
11-16%
"You can't time the market but you can time when to reach out to leads for maximum response rate [with UserGems]."
"UserGems is extremely useful for prospecting. It surfaces automatically for you previous champions who have changed company, and it integrates very smoothly with Salesforce. The email reminders also work well."
"Our team had been using UserGems and getting a lot of traction with prospects + referrals from prospects that weren't within our ICP anymore.
I ended up getting ahold of someone great! UserGems had surfaced this person who would have otherwise flown under the radar. The deal closed a few weeks later (about 50% faster than our average sales cycle).
With a sale AND a quick sales cycle, I definitely would say that's a UserGems Win!"
In the past, we had to dig through LinkedIn to find people for new roles and had an inconsistent cadence. It took ~2 hours a month to get new sequences launched. We saw 2-4x higher response rates than other outbound efforts.
As soon as we implemented UserGems' recommended copy, cadences, and sorted contacts into appropriate lists, we saw pipeline ROI within 2 weeks, and are well on our way to our pipeline goal in just 2 months.
Their support team is always quick to respond and help us launch new campaigns. Just follow what they say and you'll be off to a great start.
"Just a quick note to let you know we're loving your product here. Finding more ways to embed UserGems into our ABM workflows. 😊"
"Finding a new way to generate pipeline and opportunities is really giving the BDRs confidence and really helping our ability to close in on our goals. With UserGems, we've gotten some pretty big logos already that are really exciting, have brought a lot of roar to our team and higher executives have really gave a lot of kudos and credit to the BDR team.
We're really happy with the trajectory and the partnership. The more opportunities and pipeline we create, the better and happier everyone is.
You'll definitely see a return on investment. I'd say don't hesitate to invest. To be a successful prospecting organization, you have to invest in the tools, and I think User Gems is like essential; one of those tools to really breed success if you're outbounding specifically."
TLDR: Listen to what UserGems team tells you!
Our UserGems CSM has been telling us to automate the follow-up so that we could consistently act on the UserGems leads but we didn't listen.
We passed the UserGems leads to all BDRs to manually follow up. We then learned that some reps are more diligent at acting on these leads than others. That's leaving opportunities on the table!
Now we automate everything. We should have listened to UserGems from the beginning.
Automate the follow up. Don't be stupid, automate!
You can quote me on this. That was a tough lesson we learned.
"I love how UserGems takes hours of client/prospect research and distills it into a single, easy-to-use salesforce report. It's gotten me several meetings and brought business into the company."
At OneLogin, we were able to automate the tracking of our champions, creating new leads, and streamlining the outreach to them using UserGems.
This was after spending time trying to automate unsuccessfully using LinkedIn Sales Navigator. We found the 'Not at Company' flags that LinkedIn provides to be highly error prone, and there was no way to update the user records and create the new leads except by using an inefficient manual process.
