Hall of Gems
30X ROI
44 opps
11-16%
UserGems has been an absolute money maker for our company, particularly for BDR teams.
Often times we get caught up in just prospecting great fit customers and go from one company to the next. One thing we never payed attention to in the past is if any of our previous customers now work at the new company we are now prospecting.
In 2 months of focusing on champion/customer moves to other companies, BDR's were able to source ~$200k+ in revenue. UserGems made that possible.
You should call it out when you see a good motion, right UserGems 💎?
The team has quite a set of playbooks that I am constantly in awe of - throughout the entire customer lifecycle.
1. When our RevOps team was evaluating them, they multi-threaded the buying group with emails, advertising, etc. I received messaging that said "Someone from your team is talking to us, find out why".
Great overall play - let me know who they were, and gave me a reason to learn more about them, and possibly even make a difference in the decision process.
2. When an opportunity closes as won with a "UserGem" attached, they send an email to the buying group that offers a gift to the sales reps attached - as well as a gift for someone if they want to post (this is not that....)
This play RULES for multiple reasons: a) it keeps the conversation open, b) it allows for the team to celebrate together, and c) you get real-time product feedback!
I love the product already, but as a marketer it is always great to see good plays out there!
"UserGems is just a technology that makes sense for any business that creates loyal customers/users. The automation capabilities to not only track job changes but then enroll in personalized outreach is truly differentiated.
If people tell you ZoomInfo or LinkedIn can do the same thing, they can’t. Trust me as I vetted it thoroughly."
UserGems has given us really helpful insight into which of our past champions are moving to new companies, and helps us identify which ones we want to reengage and hopefully bring Diligent to their new organization.
Our first sale was a past champion who moved to a new company that was not yet in our CRM. So, UserGems not only identified the job change, it identified that account and brought it to our attention. It's definitely an opportunity that we wouldn't have found without UserGems .
"It has been a pleasure working with UserGems. I will bring UserGems in at my next company as soon as I can."
"UserGems is a must-have for a modern demand gen tech stack.
It provides unique type of signals and highly relevant data in a single report, which would typically take weeks of research using the standard prospecting tools out there.
I also love the ability to track attribution & results at any point and how collaborative the UserGems team is. Highly recommend!"
"I’m a huge believer in working smarter with prospecting. Account tiering, creative outreach and ABM strategy were my go-tos.
But then, Gong brought onboard UserGems, and I discovered this would be an excellent fourth pillar to my prospecting strategy. I was receiving emails weekly on customers who were old Gong champions that moved into my list of accounts and suddenly had a faster approach to booking meetings and subsequently customers.
Fast forward to December of last year, a typically slow month in Saas sales. I received a UserGems report and noticed a past Gong champion had moved into an account I lost to a competitor just 6 months back. I decided to reach out to him and he immediately booked a meeting.
Because he was already a Gong customer in his past role, he was familiar with our value prop, and our sales cycle was significantly quicker. In fact, the customer was so excited about Gong, the deal was sold at list price and closed in a week long sales cycle (compared to our typical 60 days).
UserGems continues to be a source of quick, easy customer wins and I’m so excited to say that a good portion of my closed won business has started from a simple UserGems email. If you aren’t using them in your day to day prospecting efforts, you are missing out!"
"11x return in just 6 months. Being on the Operations side, it was easy to use. We were effectively live a week after signing our contract and two very straightforward implementation sessions with much of it on cruise control."
User Gems helped me close a deal that was 140% of my average deal size and 50% shorter sales cycle.
If you're debating about getting UserGems for your org, stop waiting. It will quickly become the favorite tool of every member of your sales team.
And by the way, the UserGems customer success team ROCKS!
